Return Policy* :
*mini model only.
Returns are accepted within 15 days of package delivery. Items must be in a like new condition for a full refund and will be charged a 5% restocking fee. Ensuring the product arrives here safe is the buyer’s responsibility.
Please email us at Returns@highsightcam.com to open a return authorization.
It takes 3–5 business days to process a return after it arrives at our Location. You’ll receive an email confirmation when your return is received.
One Year Guarantee
We’re confident our products are built to last. We offer a one year warranty. If our product is found defective or in a non-working state of condition unrelated to user error, we’ll replace or repair the product upon review.
Any negligent use that results in outstanding damage beyond the normal tolerance of the item’s design does not qualify as a defective product and will not be replaced. We understand sometimes accidents happen and would be happy to offer a one-time deal to help resolve the situation.
If you have a Warranty Claim please email us at Warranty@highsightcam.com with your purchase date, name, a photo of the defect or current condition of the product, and your desired outcome.
*mini model only
We offer free shipping* to all US States other than Hawaii and Alaska. International Shipments receive a discounted shipping rate, charges do not include taxes or tariffs. Customs and the payment of taxes is the buyer’s responsibility and by clicking place an order, the buy inherently accepts these responsibilities.
*offer of free shipping is promotional and only comes with the purchase of a qualifying accessory.